As universities worldwide shift their focus towards graduate work readiness, the role of Student Affairs Professionals (SAPs) in preparing students for the labour market is gaining prominence. This study explored the role of SAPs in enhancing graduate employability at Busitema University. Specifically, the study investigated the perceived roles of SAPs and the extent to which they fulfil these roles in preparing students for successful transitions into the workforce. A mixed-methods case study design that combined student surveys with in-depth interviews of key SAP staff was employed to gather data, which was analysed using descriptive statistics and thematic content analysis. The results indicate that whereas SAPs are recognised for their roles in career guidance, labour market preparation, and support services, their contributions to soft skills development and psychosocial support remain underappreciated or misunderstood by students. The study concludes that SAPs have the potential to influence employability more significantly if their functions are strategically integrated into institutional planning and career development programming. The study recommends a rethinking of SAP engagement, not just as providers of logistical and welfare support, but as partners in shaping students’ long-term personal and professional growth. Policy reform, visibility enhancement, and capacity-building for SAPs are also recommended to enhance their impact.